Refund and Returns Policy
You may return any product purchased from www.catmuseum.co within 14 days of receipt, provided it has not been used or washed. No reason is required for returns.
To initiate a return, please contact us at +90 536 354 6004 or via email at info@catmuseum.co.
The terms and conditions for returns are as follows:
For any matters not covered by this policy, the provisions of the Turkish Consumer Protection Law No. 6502 apply.
The product must be unused, in resalable condition, and accompanied by the original invoice.
If the invoice is missing or incomplete, the return cannot be processed.
Return shipping costs are the responsibility of the customer. These shipping fees are non-refundable. If you receive a refund, a 119 TRY shipping cost will be deducted from your refund.
Refunds will be processed within 7 business days upon receipt of the returned product.
If the original invoice is not provided, VAT and any applicable legal deductions will not be refunded.
Refund Adres:
Fatih Dağlı
SERDARI EKREM NO: 5A GALATA ISTANBUL